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Personal Support

Trusted personal support. Safety-trained caregivers.

If your loved one needs help with bathing, dressing, meals, or getting through the day safely — that's personal support. Our personal support workers do everything you'd expect: personal care, mobility help, meals, companionship. What makes Haven different: every one of our PSWs is trained in falls prevention, so the care that keeps your parent independent also keeps them safe.

(416) 795-0373

Is this right for you?

Every family's situation is different. If any of these sound familiar, you don't have to figure it out alone — we can help.

Does your loved one need help with bathing, dressing, or grooming?
Are they finding it harder to manage meals or household tasks on their own?
Do you worry about them being home alone during the day?
Is your loved one coming home from hospital and needs daily support?
Has a fall — or a close call — left them less confident at home?
Are you a family caregiver who needs a reliable, trusted break?
Do they need companionship and regular human connection?
Are they managing a health condition that requires consistent daily attention?

Your First Shift With Haven at Home

4 HOURS · $100

See if we're the right fit. A matched caregiver provides real care in your loved one's home. If it's not right, you're out $100. If it is, you'll wonder why you waited.

  • Caregiver matched to your situation
  • Real hands-on care (not a sales visit)
  • 4 full hours of support
  • No commitment required
Caregiver providing gentle, hands-on care at home

WHAT'S INCLUDED

What your caregiver does

Bathing, dressing, grooming, toileting — complete personal care handled with patience and dignity. The routines your loved one depends on, done right every time.

“We were terrified to bring someone in — Mom has always been so private. But Maria has become like family. She knows exactly how Mom likes her tea, gets her talking about her garden, and somehow makes bath time feel dignified instead of clinical. For the first time in two years, I'm sleeping through the night.”

— Susan T., daughter | Toronto — Personal Support for her 84-year-old mother

Not sure where to start?

THE PROCESS

How it works

1

We start with a conversation

We talk through your loved one's needs, daily routine, and goals. That shapes their care plan. If fall risk is a concern, we can also arrange an optional in-home Falls Assessment with a physiotherapist — it gives us more to work with.

2

We match your caregiver

Based on the care plan and our conversation, we find the right caregiver — selected for skills, schedule, personality, and your loved one's specific needs. Not assigned: matched.

3

Care begins

Your caregiver arrives knowing your loved one's name, their routine, their preferences, and the details of their care plan. We never send someone in blind.

4

We stay involved

After the first visit, we follow up. How did it go? Is the match working? The care team reviews progress regularly. This isn't set-it-and-forget-it.

Common Questions

See All Questions

Related services

Home Nursing

When your loved one needs clinical care alongside their personal support — medications, wound care, health monitoring.

Learn more The Falls Assessment

An optional in-home evaluation for families concerned about fall risk — pairs well with ongoing PSW care.

Learn more Family Caregiver Burnout

Resources for family caregivers who are doing too much and running low.

Learn more

GET STARTED

Get started today

Every care plan starts with a conversation. Tell us what's happening — we'll help figure out the right level of support and find the right caregiver for your family.

  • We'll ask about your loved one's needs and daily routine
  • We'll explain your care options and what they cost
  • We'll answer every question you have — no sales pitch
(416) 795-0373

24/7 — a real person answers